It’s not really about us, it’s about you.
The services we provide and have developed over the years, are focussed around you and your business.

You are naturally proud of your business and what it does. We will help you to develop and grow your business, by combining our expertise in invoice finance and credit control, with your expertise in your business.

Aston Rothbury has been providing unique invoice finance services to a wide variety of businesses since 1987. We are dedicated specialists in invoice finance and one of the few independent invoice finance companies affiliated as members of the Factors and Discounters Association.

We are proud of our reputation for customer service and in particular the enviable record we have in our sector, for retaining custom. It is no coincidence that our ratio of staff to clients far exceeds anyone else in the market and we are strong believers that our customers should talk to people and not machines. We have modern state of the art systems, which are designed to provide guidance and support to our staff, not replace them.

Our commitment to customer service is further underlined by allocating each customer a Client Manager, a Client Executive and a Collections Administrator to be responsible for their account. This helps develop a strong relationship and means we can get close to you, understand your business and do everything we can to help you make your business more successful and more profitable. We want our relationship to be a partnership.

We are friendly and approachable and our staff can be contacted at all times. You will not be left in perpetual motion trying to stumble your way through an automated telephone system, only to be told you have chosen an unavailable option. There is always someone to speak to at Aston Rothbury. We are a people business.

Of course, we appreciate that every company out there writes about how wonderful their customer service is whereas in reality, in most cases, it is non-existent. It is easy to make un-founded claims to try to obtain new business but that’s where we are different. We don’t just promise good customer service, we guarantee it. We have an incredible customer retention rate and the highest staff to client ratio in the business and that’s why we feel fully justified in claiming to offer the best customer service in the industry.

Our testimonials and case studies pages have been created using our customers own words and provide a useful insight into how we have delivered and performed for them, even in the most difficult of circumstances.